Case Example

Best Practice

A global Telecommunications Group wanted its Asian alliances to benefit from best practices applied within the group from benchmarked world standards. These concerned 'Call Centre Management', 'Resourcing and Retention' and 'Leadership'.

The aim was to equip participants with both the tools and the enthusiasm to implement changes that would bring about measurable business benefit.

G+T designed and facilitated a series of 'Best Practice Forums'. These combined information sessions with case studies and workshop activity.

Variety and pace in facilitation style and methods were key to maintaining energy and challenge, avoiding information overload and yielding practicable solutions.

To view more G+T Facilitation Case Examples, view the panel to your right for an introduction to each case.

Case Examples

Team Building

The information Services Disivion of a major Bank has around 35 managers. They needed to deal with feedback from their internal customers which had been identified through our surveys...

Enterprise Bargaining

For enterprise bargaining to be effective, there is often a need to step aside from traditional customs and practice and recognise it as a creative process. A Manufacturer and pre-eminent Construction Company separately approached G+T to design a creative bargaining process...

"Our mission is to work with you to develop your organisation and people in creative and practical ways, which lead to superior business performance."