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Sales Skills

Our Sales Skills Program puts the sales person at the heart of our model to bring solutions for the customer, results for the salesperson and success for the organisation.

Preparation

- Understanding the market
- Set Objectives

Information

- Interpret and use business information
- Prepare to qualify the customer

Communication

- Discover customer needs
- Use key questioning and listening skills

Key Players

- Identify and access key decision makers
- Develop versatility in relationship styles

Presenting the Product

- Match customer needs with product benefits
- Overcome objections

Commitment

- Gain customer commitment

Follow Up

- Monitor and develop the account





Build an energetic, motivated sales team with a focus on:

Profit

Business Analysis.

Customer

Needs Based Selling.

Customer Retention

Retaining valuable customers - more cost effective than finding new ones!

Sales Results

More time in front of the customer.



Presentation Skills

We create a relaxed and supportive environment so you can experiment with your presentation style and receive open, constructive feedback.



Customer Service

It is recognised that it is 5 times more costly to gain a new customer than to keep an existing one.




"Our mission is to work with you to develop your organisation and people in creative and practical ways, which lead to superior business performance."